Privacy Policy

chauffeur-travel.co.uk

Chauffeur Travel (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website chauffeur-travel.co.uk or contact us through our enquiry form.

We aim to be clear, transparent, and fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or the way we handle your information, you can contact us at:
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1. Who We Are

Chauffeur Travel provides private transport and chauffeur services.
For the purpose of UK data protection law, we are the data controller of any personal information you submit through this website.

Website: chauffeur-travel.co.uk
Contact email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. What Personal Data We Collect

We only collect information necessary to respond to your enquiry or operate our website effectively.

2.1 Information you provide directly

When you submit an enquiry using our contact form, we collect:

  • Name

  • Email address

  • Your message or enquiry details

  • Phone number (optional)

We do not require users to register an account and we do not collect any payment information.

2.2 Automatically collected data

Like most websites, we may collect basic technical information to improve site performance and security, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of access

This information does not identify you directly and is used only for analytics and security purposes.

3. How We Use Your Personal Data

We use your information only where it is lawful and necessary.

We use your personal data to:

  • Respond to your enquiry or request for information

  • Provide quotations or further service details

  • Improve our website and user experience

  • Maintain the security and integrity of our website

  • Meet any legal or regulatory obligations

We will never sell your personal data or share it for marketing purposes with third parties.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to respond to enquiries, run our business, and maintain website functionality.

  • Consent – where you voluntarily provide information through the enquiry form.

You may withdraw consent at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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5. How Long We Keep Your Data

We keep your personal data only for as long as necessary:

  • Enquiry data: normally retained for up to 12 months, unless your enquiry leads to ongoing communication or a service contract.

  • Technical logs: kept for a short period for security and diagnostic purposes.

After these periods, data is securely deleted or anonymised.

6. Sharing Your Personal Data

We may share your data only where necessary and with trusted third parties, such as:

  • Email hosting providers

  • Website hosting or maintenance providers

These parties are bound by strict confidentiality and data-protection requirements.

We do not transfer your data outside the UK unless appropriate safeguards (such as UK GDPR-compliant contracts) are in place.

7. How We Protect Your Data

We take appropriate measures to keep your data secure, including:

  • Secure hosting environment

  • Encrypted website connection (HTTPS)

  • Access controls and authentication

  • Regular security monitoring

While no system is perfectly secure, we follow industry best practices to reduce risk.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to access – obtain a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion of your data

  • Right to restrict processing

  • Right to object to certain types of processing

  • Right to data portability

To exercise any of these rights, contact us at:
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We may need to verify your identity before fulfilling your request.

9. Cookies and Tracking

Our website may use cookies or similar tools for:

  • Basic website functionality

  • Security and performance

  • Anonymous analytics (e.g., page visits)

You can control cookie preferences through your browser settings.
A separate Cookie Policy can be provided if required.

10. Third-Party Websites

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those sites. You should review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in law or our business operations.
Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Website: chauffeur-travel.co.uk